Office Manager - State Farm Agent Team Member Bossier City, LA

Office Manager - State Farm Agent Team Member

Full Time • Bossier City, LA
ROLE DESCRIPTION:
As Office Manager - State Farm Agent Team Member with Tag Rome - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Tag Rome - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. 
QUALIFICATIONS:
  • Excellent communication skills - written, verbal, and listening
  • Highly organized and detail-oriented
  • Experience in insurance required
  • Experience in sales preferred
  • Proactive in problem-solving
  • Able to succeed in a fast-paced environment
  • Must be currently licensed
BENEFITS:
  • Simple IRA
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • License reimbursement




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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